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Receptionist – Early Childhood Center

JCCs of North America

This is a Full-time position in Boulder, CO posted July 19, 2021.

Do you have a passion for people and customer service? Are you inspired to create positive change in our local community? Do you enjoy working in a collaborative and supportive environment in a values-driven organization that cares deeply for its employees? If so, the Boulder JCC might be the place for you!Our dynamic and community-centered organization is looking to add a talented, conscientious, and resourceful full-time Early Childhood Center (ECC) Receptionist to the team. The primary role of this position is to ensure a welcoming and informative presence for families, visitors, and faculty at the Jay & Rose Phillips Early Childhood Education Center at the Boulder JCC. The Receptionist serves as one of the most important ambassadors for the Boulder JCC as they are often the first person a visitor encounters upon entering the school. The Receptionist will greet school visitors, direct all incoming foot and phone traffic, track school attendance, and navigate general school operations.This position requires an affinity to work both independently and collaboratively to handle varied requests and proactively anticipate changing needs. In addition to being organized and detail-oriented, success in this position depends on your welcoming disposition, proactive approach to projects, ability to prioritize multiple tasks, and communicate effectively.RESPONSIBILITIES* Approach Reception with an understanding and appreciation of the connection between welcoming guests and building community* Serve as the first face to families and staff and ensure a warm, welcoming, and helpful experience (both virtually and in-person); managing phone and foot traffic in the school* Perform general clerical and database support to update contact records and other data entry as needed* Continually optimize processes, including identifying best practices and drafting recommendations for office protocols* Partner with security guard(s) to follow security protocols and maintain accurate visitor logMinimum Qualifications:QUALIFICATIONS* Demonstrated customer-service orientation; welcoming, positive attitude, and capacity to adapt* Clear, professional, and effective written and verbal communications (both in-person and over the phone)* Well-developed people skills and the ability to handle sensitive and confidential information with integrity and discretion* Ability to work occasional afternoons and evenings* Highly proficient computer skills (Google Suite, Microsoft Suite, SalesForce experience a plus)* Excellent organization and attention to detail, a strong work ethic, and the ability to work independently and collaboratively in a team environmentWORK ENVIRONMENT AND PHYSICAL REQUIREMENTSThis position works primarily during business hours. While performing regular duties, you will be required to sit, stand, reach, walk, or kneel, and to lift and/or move up to 25 pounds. Reasonable accommodations will be made for individuals with disabilities.COMPENSATION AND BENEFITSThis is a full-time, non-exempt position with a rate range of $15 – $17/hour commensurate with experience. The benefits currently include medical and access to reimbursement account (HSA) with generous employer contributions, 403b retirement plan with up to a 4% employer match, dental, vision, disability, life, as well as paid vacation time and holidays, staff discounts, and more.The Boulder JCC remains committed to maintaining the safety, security, and health of our staff, students, and community. To that end, the Boulder JCC has implemented a mandatory COVID-19 vaccination policy for all Boulder JCC employees, with certain exemptions for religious and medical/disability. The Boulder JCC will require all employees, including temporary staff (i.e. seasonal), to obtain and maintain up to date COVID-19 vaccinations.APPLY NOWApplications are accepted online here. Once you submit your application, a member of our hiring team will be in touch if we would like to schedule an interview. An offer of employment in this position will be contingent on the successful completion of a background check.We look forward to hearing from you!Salary:25,000 – 35,000Agency Information:The Boulder JCC is an Equal Opportunity Employer. You are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.The Boulder JCC’s mission is to provide programs and services based in Jewish values and traditions in a place where people of all ages and backgrounds gather to connect, exchange ideas, learn, and grow. The Boulder JCC is recognized for its innovative approaches to community engagement with the next generation and families through meaningful experiences and philanthropy.