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Customer Service Associate


This is a Full-time position in fort collins, CO posted July 18, 2021.

STOW IT is a fast-paced, consumer-facing startup in Fort Collins, CO. We specialize in helping individuals and companies rent their barns, garages, and land for vehicle storage. Almost like Airbnb for storage. This job will be partly remote but will be an office position eventually. Training will be in person or over video calls. We are looking for an organized people person to fill in where we need help. This job will include customer service, managing our CRM systems, and may include sales calls. The job will change and we move at a fast pace. You won?t be bored and your day-to-day responsibilities will always be changing and evolving. Responsibilities and Duties · Handling helpline calls · Match Making and setting up new customers · Collecting late payments and organizing evictions · Organizing customers and partners · Organizing our CRM · Contacting users about upcoming reservations Some of this job will be spent on the phone and much of the job will be spent organizing our CRM systems. Qualifications The main qualification is that you are an organized individual that can effectively communicate with customers. We are a people first company and pride ourselves on great service. · Bachelor or Associate Degree or in the process of obtaining a degree · Ability to organize systems · Friendly demeanor · Can resolve conflict · Experience with CRM systems · Located in Fort Collins, CO or willing to commute Job is currently remote but then will be located in the office. Job Type: Part-time 25 to 35 hours per week Pay: $16.50 per hour Job Type: Part-time Pay: $16.50 per hour Benefits: * Flexible schedule Schedule: * Day shift * Monday to Friday * Weekend availability Education: * High school or equivalent (Preferred) Experience: * customer service: 1 year (Required) * CRM software: 1 year (Preferred) Work Location: * One location Work Remotely: * Temporarily due to COVID-19