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Customer Service Representative

Flagship Publishing

This is a Full-time position in Windsor, CO posted July 20, 2021.

Job Description by 5 p.m.

on Friday, June 25.

>> Flagship Publishing in Windsor is hiring Customer Service Representatives for our magazine publishing business.

Our CSRs are service, sales and communication experts who help our customers place and fulfill their subscription and advertising orders.

– or part-time 30-40 hours/week in Windsor.

Job Duties Write emails and proposals for advertising clients.

Communicate with prospective and existing clients via phone, mail and email.

Log notes, orders and other data into CRM program.

Answer phones and assist subscribers with their subscriptions and orders.

Assist with past-due accounts receivable collections.

Gather advertising materials, write ad copy, and communicate ad design information to designers.

Liase between advertisers and designers to complete advertisements for publication.

Package and mail products, invoices, proposals, and magazines as needed.

Open mail, scan orders, and do data entry for subscriptions as needed.

Other duties as assigned, assumed and developed.

Qualifications & Skills Associate’s or Bachelor’s degree in communications, English, teaching, journalism, business administration or related field of study.

Microsoft Office: Outlook, Excel and Word Business writing skills Phone skills Organizational skills Wage & Benefits Start at $17/hour Continuing education SIMPLE IRA retirement plan Paid sick, vacation and holidays by 5 p.m.

on Friday, June 25.

>> Company Description We’re a family-owned company that launches and publishes high-quality subscriber print magazines.