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Inbound Call Center Representative

Allen Service

This is a Full-time position in Fort Collins, CO posted November 25, 2021.

Do you have a great attitude and love talking to people?

Please keep reading!

Allen Service is a First Class customer service company with an A+ rating with the BBB.

Our services encompass all aspects of air conditioning, heating, air quality, emergency repairs, and regular maintenance.

The Inbound Call Center Representative position requires a genuine, friendly phone voice, someone who’s easy to talk to and likes helping people.

Why work for Allen Services?

Medical, Dental, Vision, & Life Insurance
Retirement Benefit
Paid Training and Continuous Education
Weekly Training and Coaching Support
Winning team atmosphere
PTO
Paid Holidays
Job Description:
Ensure that all inbound calls are answered promptly and professionally
Ability to convert warm leads into confirmed appointments
Maintain a good positive attitude while helping people
Call to confirm appointments
Thrive in a fast paced environment
Take good notes on the computer during the call
Ensure customer satisfaction
Hours:
Monday
– Friday 8am to 5:30pm
Every other Saturday

You are encouraged to apply if you have experience in the following areas:

Customer Service, Call Center, Confirmation Specialist, HVAC, Phone Sales, Inbound and Outbound Calling, Lead Conversion, Cold Calling

Job Type: Full-time

Pay: $14.00
– $17.00 per hour

Benefits:
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid training
Vision insurance
Schedule:
Monday to Friday
Application Question(s):
Are you able to type 25+ words per minute?
Experience:
Customer Service: 1 year (Preferred)
Work Location: One location