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Sr Project/Program Manager – IT/Business


This is a Full-time position in boulder, co posted July 18, 2021.

*Responsibilities may include the following and other duties may be assigned.* * Responsible for providing strategic guidance for project implementation, monitoring work plans and budgets and coordinating partner activities. * Have a complete understanding of the Customer Success program goals, objectives, target groups, and approaches. * Aligning IT infrastructure with current and future business requirements and goals * Apply strategic and innovative vision to drive project progress, ensure stakeholder engagement, and overcome any implementation obstacles that the projects may encounter. * Maintain close communications with Customer Success core team, partners and team members to support successful project implementation. * Manage and procure internal & external resources for Customer Success OU deployment. * Manage OU deployment schedule. * Receive resource needs from team and build out associated project timelines (GANNT). * Facilitate project/ workstream team meetings. * Provide project and schedule updates to management. * Identify project risks and develop mitigation strategies with team. * Ensure workstreams and team members are working towards project milestones and timelines. * Provide future state program management architecture (scaling). * Attend user group workshops with commercial sales team for program/ product feedback. * Attend weekly Customer Success core team meetings.*Experience*: 10+ years