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Colorado Locals Only :::: Systems Technician Maddy J

Paramount Software Solutions, Inc

This is a Full-time position in Greeley, CO posted July 19, 2021.

Job Id 56311 Title Systems Technician Location 901 9th Ave Greeley, Colorado 80631 Duration 12 Months Description OVERVIEW. Client has requested Contractor to provide desktoplaptop, audio-visual, video conferencing, and peripheral support services in the Project Scope section below. 4. TERM. This SOW shall commence on the latter of May 17, 2021 or the date this SOW is fully executed and shall be completed in accordance with the Clientrsquos project timeline or the current term date of the State of Colorado Participating Addendum of August 31, 2022, whichever comes first. However, this SOW may be extended, upon mutual written agreement of Contractor and Client, if the State of Colorado Participating Addendum is extended. 5. PROJECT SCOPE. The following statements encompass the high-level goals of Clientrsquos project, which will utilize one (1) Systems Engineering Technician a. Performs installation, configuration, and troubleshooting of user desktoplaptop devices, mobile devices, and peripheral devices in accordance with Clientrsquos standards and procedures. b. Provides tier 1 level support for courtroom audio-visual equipment and its connectivity with Clientrsquos digital court recording system, Polycom, and Cisco Webex. c. Assists the courts and probation by monitoring and supporting service desk incidents and requests. 6. CONTRACTOR QUALIFICATIONS. Client may require Contractor personnel to have a bachelor39s degree and 4-5 years of experience in the field or in an area related to Clientrsquos project. 7. ASSUMPTIONSLIMITATIONS a. Client will provide any internal resources, information or data needed to support the Project in a timely fashion. b. Client and Contractor will agree on a suitable escalation path and resolution method to resolve any conflicts that may occur during the Project. c. Data validation and user acceptance testing will be completed by the Client project team. d. Contractor personnel are scheduled in full-day increments (typically eight (8) hours). This position supports all computer related functions within the Colorado Judicial Branch. Duties include computer troubleshooting in an office environment that includes desktopportable and remote devices, all peripheral devices, application and enterprise system support troubleshooting all computer hardware and software issues performs computer repairs installation and configuration of standard business software, as well as custom court related software. This position assists customers and peer groups with troubleshooting application and hardware installations. Has accountability for computing services and equipment. Duties include scheduling and assigning work, customer service, testing and quality control. Thanks Regards, Maddy Jones Sr. Talent Acquisition Specialist maddy(AT)paramountsoft(DOT)net