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Wagner Equipment Co.: Heavy Equipment Field Service Technician

Wagner Equipment Co.

This is a Full-time position in Windsor, CO posted September 9, 2021.

Wagner Equipment Co., the Caterpillar dealer for Colorado, New Mexico and far west Texas, is seeking applications for Field Service Technicians in Windsor, CO.A career with Wagner Equipment Co.

offers growth opportunities and a comprehensive benefits package.

Click here to learn more.*OVERTIME CURRENTLY AVAILABLE*The Field Service Technician works with diagnosing, troubleshooting, and repairing heavy equipment at the customer’s site in a manner that reflects the company’s vision of working as “One Professional Team.” Depending on education and experience, the Field Service Technician may perform all or some of the Essential Functions listed below with or without direct supervision.Essential Functions:Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Makes determinations in the field on warranty repair and guidelines, communicating decisions to customer and dispatcherRemoves, repairs, and installs major components in varying configurations of equipmentReads, understands, and applies electrical and hydraulic schematics to repair workAccurately troubleshoots and repairs CAT equipment the first timeCompletes CAT service reports daily that are legible, have proper grammar and sentence structure, and appropriate SIMS codeCommunicates with customers on the diagnosis and status of repairs, parts, and other concernsWorks with the Service Department, Product Support Representatives, and Sales Department to meet all of the customer’s needsSafely rigs or hooks components for liftingLoads and unloads equipment and partsLoads and unloads lube trucks with fresh and waste oilsMaintains PM truck maintenance to include daily inspections, PM services, and tire rotationsFollows strict CC guidelines with PM trucks and PM service stallEmpties waste oil filter bins and trash off of PM trucksMaintains service vehicle in safe and good repairMaintains equipment such as transfer oil pumps, air compressors, and oil reelsMaintains tooling in good working order as per MSHA and OSHA regulationsMaintains truck and crane inspection logs on a daily basisMaintains Drivers HOS logs dailyMaintains good customer records on jobs that have been assignedMaintains credit card receipts for accounting purposesTeaches and coaches other technicians in the fieldLearns from and assists other technicians in the fieldAssists PM techs in the field when neededOrganizes parts into tech parts bins dailyRuns power sweeper through shopPerforms general housekeeping duties as assignedDrives/Shuttles PM trucks around yard dailyPerforms parts runs to vender sitesTransmits photos, timecards, service reports, and other information through e-mailPromotes Wagner Equipment Co.

to customersAssists other staff as assignedOther duties as assigned by managerCompetencies:Data EntryTelephone SkillsSafety KnowledgeReading/Writing SkillsReasoning SkillsOrganizational SkillsCommunication SkillsMath SkillsProduct KnowledgeBasic Knowledge of Microsoft Word and OutlookIntermediate Knowledge of DBSIntermediate Knowledge of ET/SIS/SIS Web/STWAbility to work independently with little or no directionWell-rounded knowledge of CAT equipmentSupervisory Responsibilities:More advanced Field Service Technicians may assist less advanced technicians as required, providing them with guidance and instruction in their workWork Environment:Noise: LoudIndoors and OutdoorsPhysical Demands:StandingWalkingTalkingSittingUse of HandsHearingAscending or descending ladders, stairs, etc.Heavy work that includes lifting and/or moving objects up to 100 pounds or moreTravel Requirements:75% 100%Required Education and Experience:High School Diploma or GEDRelevant CAT related courses preferredGraduation from an accredited technical school in diesel engine or earthmoving repair OR experience in heavy equipment, engine, or electric power generation system repairAdministrative/clerical experience preferredCustomer service experience preferredSales experience preferredAdditional Eligibility Requirements:DOT Health CardValid Driver’s LicenseValid CDL may be requiredMSHA LicenseMust pass all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screeningsMust pass all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings Pay Range: $17.50 $47.00 per hourPay rate is dependent upon education and experienceEmployee Benefits: Wagner Equipment Co.

provides the following benefits to all full-time employeesPaid Time Off (PTO) PlanCompany Paid HolidaysMedical, dental, and vision insuranceLife and AD& D Insurance401KSavings PlanTuition ReimbursementEmployee Assistance Program (EAP)Other Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice.Requirements are representative of minimum levels of knowledge, skills and/or abilities.

To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.Wagner Equipment Co.

is an EEO/AA/Veterans/Disabled employer.

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information.

41 CFR 60-1.35(c)