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Alarm Dispatcher

Central Security Communications Inc

This is a Contract position in Greeley, CO posted May 14, 2022.

Job Description The job of an Alarm Dispatch Operator is to receive alarms, read the instructions associated with any given signal and follow them. This includes calling customers and emergency services such as police, fire and medical if necessary. This is a very important and fulfilling job. You will be protecting people’s lives and property. Occasionally you will catch burglars or save homes and people from fires. Alarm Dispatch Operator is a challenging job that requires excellent telephone communication skills, an ability to type, and an ability to read and follow instructions. The job also entails handling competing priorities. This requires the ability to “Multi-Task.” It is not a job that you do one thing until it is done then go on to the next task. At peak times, you may be juggling 3-4 different alarm signals at the same time. The training process lasts from 3 to 5 weeks. During this time you will have a trainer assigned to you that will follow you throughout the training process. Although this job can be intimidating at first, and it is a difficult job to learn due to the amount of complexity; once learned, this job is not difficult. Company Description Central Security has been family owned and operated since 1963. Founded as an answering service providing 24 hour availability for local businesses, Millikin Enterprise expanded their serviceability in the field of alarm monitoring. Filling the need of many alarm dealers searching for a center which would grow strong customer relations and allow customized options for monitoring. Over the years our focus has geared us towards improving equipment and training while expanding our facilities.