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Reservationist / Dispatcher

Via Mobility Services

This is a Full-time position in Boulder, CO posted July 18, 2021.

Is customer service and multi-tasking part of your skill set?

Ready to make an impact on your community and leave work feeling like you made a difference?

Looking for a position in a company that feels like family?

Do you enjoy working autonomously yet still being a part of a strong team?

Ready to put your patience and adaptability to work?

Did you answer yes to any of these questions?

If so, then Via Mobility may be the place for you.

Being a Reservationist / Dispatcher has its Advantages

You will work with other dedicated professionals who share your passion for helping individuals in need.

We offer:
A fun and supportive environmentA role where you can interact and make a difference in a lifeOpportunities for growth within the organizationThe ability to bring your dog to work with you!Employee Discounts including Verizon Wireless, Boulder Rec Center and more
The Reservationist / Dispatcher performs a variety of customer service duties, including data entry, dispatching drivers on their routes, answering phones, receiving, and communicating information and performing other technical and administrative functions, as required.

The primary goal of this role is to provide information in a timely and efficient manner.

Starting pay for the role is $16.00 per hour (additional 50 cents if bilingual).

Schedule: Monday-Friday; 8 am-4:30 pm

Qualifications for the Reservationist / Dispatcher:
High School Diploma or GEDPositive customer relations skills, including good decision-making and problem-solving skillsAbility to communicate effectively, both orally and in writingAbility to establish and maintain positive and effective working relationships with employees and the general publicKnowledge of or ability to learn the Denver Metro area and other transportation providers as potential referralsKnowledge of occupational hazards and safety practices and proceduresAbility to work independentlyAbility to sit at a desk for long periods of timeFull range of sense of hearingFull range of speech, including audibility, annunciation and projectionUse of hands (manual dexterity) for office and communications equipment controls and paperworkAbility to multi-taskCompetent computer skillsBilingual (English/Spanish) is strongly preferred
Keywords: telecommunicator, receptionist, scheduling, reservation manager, administrative, transportation

Competitive Benefits for the Reservationist / Dispatcher
Paid Training!

Paid Time-Off!Guaranteed wage increases every year!Medical, Dental, Vision, Flexible Spending AccountEmployer paid Life Insurance403b Retirement PlanEmployee Assistance Program Employee assistance ProgramAccess to Pet Insurance discountsSpecial employee only discountsCredit Union MembershipsPublic Service Loan Forgiveness (PSLF) ProgramStability and longevity with a growing, sustainable, and innovative company
Learn more about why we are a great place to work: