Sr. RFI & Content Analyst

At Clario, we put people first, always. We are united and driven by patients, committed to making a difference, and we are always looking for the best talent to help us transform lives.

We have a fantastic opportunity for an experienced individual to join us as a Sr. RFI & Content Analyst supporting our industry leading Medical Imaging and Software Solution teams, based remotely in the UK or from our offices in Hammersmith, London.

Primary Responsibilities

RFI/RFQ Management

• Leads the completion and process for all RFI/RFQ requests through the Clario proposal response system

• Utilizes System’s Artificial Intelligence (AI) in conjunction with SME review to analyse the best and most relevant responses and facilitates updates where necessary.

• Manage interactions with SMEs relating to detail gathering for RFI/RFQ

• Manage library of SME responses

• Manage the systematic SME review of stock answers

• Ensure the timely and accurate delivery of Imaging RFIs/RFQs through completion and also assisting with assignments

• Perform quality checks for more junior analyst on deliverables (RFIs/RFQs)

• Lead the administrative support and reporting requirements of RFI data/software (Loopio)

• Assist management in the tracking and disbursement of Loopio Licenses

• Assist management with UAT testing of various systems

MQL Management

• Lead the review of inbound communications from Clario online channels

• Record/import leads into Salesforce under campaigns

• Report on marketing qualified leads to the stakeholders

• Follow up with the sales teams on leads not processed within 48 hours of allocation

• Monitor ‘opportunities won’ to track and record opportunities related to marketing qualified leads

• Maintain sales information and lead reports in Salesforce CRM

CRM Management

• Lead and perform master data management activities in Salesforce and Pardot (importing contacts or prospects and managing lists, contact merging etc.)

• Perform and manage account deduplication efforts in Salesforce

• Manage CRM/marketing automation technology

• Provide support to BD as needed (for example report generation)

Secondary Responsibilities

Campaign/Event Support

• As needed, design and implement email marketing campaigns in collaboration with product marketing managers

• Ensure all campaigns adhere to Clario’s data security rules and are GDPR compliant.

• Liaise with other teams as necessary for approval of the planned campaign

• Report and track campaign results, evaluate the effectiveness of the campaigns

Contributes to team effort by

• Exploring new opportunities to add value to organization and departmental processes

• Helping others to achieve results

• Supporting other functional teams with any marketing needs

• Perform other duties as assigned

Qualifications:

Education:

• Bachelor’s degree required; Master’s degree considered advantageous

Experience:

• Deep knowledge of Salesforce required, preferably with Salesforce administration experience

• Deep understanding of Loopio (RFI AI software)

• 7+ years relevant experience in a Marketing or RFI role

• Intermediate to Expert in Microsoft Office applications including Excel, Word and Access required

• Experience designing and delivering training an advantage

• 3 + years’ experience assessing, analysing, and implementing new systems

Additional skill set:

• Ability to work independently or in team setting; ability to adjust to changing priorities

• Excellent attention and orientation toward meticulous work

• Strong organization skills and ability to prioritize and meet deadlines

• Strong interpersonal and communication skills, both verbal and written

• Ability to project and maintain a professional and positive attitude

#LI-DNI

Collaboration, Continuous Learning, Critical Thinking, Organizational Awareness, Results Orientation, Service Orientation