Embassy Suites Loveland Hotel, Spa and Conference Center
Hotel:
Loveland Embassy Suites
Job Description
Profile:
Telecommute: No
Bonus Eligible: No
Direct Reports: No
Reports To: Executive Chef, Banquet Manager or All Purpose Manager
Equipment: Uniform
Primary Purpose:
The primary purpose of the Restaurant Server is to provide guests with an excellent restaurant experience.
Work Performed:
The Restaurant Server will be tasked with the following duties, responsibilities, and assignments:
– Ensure prompt and courteous service to guests;
– Answer telephone calls and process phone orders;
– Greet guests, escort them to tables, and provide menus , answering dining related questions, and suggest food and beverage items ;
– T ake food and beverage orders , r elay orders to kitchen , and serve food to guests ;
– Coordinate amenity delivery request in connection with the kitchen department ;
– Monitors tables in assigned section ensuring all guests are served ;
– Address guest complaints;
– Collect and process guest payments;
– Totals receipts at end of shift to verify sales and clear cash register;
– Ensures tips are reported properly for tax processing ;
– Clear dirty table settings and prepare table for resetting;
– Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments;
– Inspect dining room serving stations for neatness and cleanliness;
– Assist service staff as necessary to service guests in a timely manner;
– Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management ; and
– Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Preferred Prior Experience:
Six (6) months of previous customer service , restaurant and/or cashier experience
Preferred Education:
High school diploma or equivalent
Required Licenses/ Certification:
Food Safety Training certified or become certified within first 60 days of employment.
Alcohol Awareness certified or become certified within first 60 days of employment
Preferred Technology:
Previous experience with Micros operating system
Physical:
A ble to lift a minimum of 50lbs
Able to bend and squat repeatedly
Able to walk and stand for duration of scheduled shift
Other:
F lexible to work day , early morning, evening, weekend and holiday s hifts
Starting Compensation
$0.00
In addition to competitive compensation packages, all Atrium Associates are eligible for commissions for referred and booked hotel business, 401(k) Retirement Savings plan with company match and travel discounts.
Full-Time Associates are also eligible for employer-sponsored health insurance, dental insurance, and vision insurance; life insurance; short-term / long-term disability insurance; tuition reimbursement; paid / unpaid time off and paid sick leave for Colorado residents.
Our associates and leaders are driven every day to make Atrium Hospitality a great place to work and grow. Come grow with us!
For more information click HERE or copy and paste the link below in your browser.
https://atriumhospitality.com/your-career/why-work-for-us/
EOE, including disability/vets
Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos