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Aspen Skiing Company: Retail Sales Associate

Aspen Skiing Company

This is a Full-time position in Boulder, CO posted October 10, 2021.

Company DescriptionASC operates the on-mountain restaurants and the four mountains in the Aspen Snowmass area Snowmass, Aspen Mountain, Aspen Highlands and Buttermilk as well as the Five Star, Five Diamond property The Little Nell, the Limelight Hotel properties which operate in Aspen, Ketchum Idaho and Snowmass.

ASC also operates the rental & retail stores of Four Mountain Sports and the Award-winning Ski & Snowboard Schools of Aspen Snowmass.Job DescriptionThe Retail Associate will assist customers and ensure they have a fun and memorable shopping experience by providing them with product knowledge, options, and accessories.

It is the Retail Associate’s responsibility to provide exceptional customer service and make a life-long customer, not just a sale.Essential Job FunctionsDevelops solutions for customers by listening to their needs and recommending the appropriate products.

Builds customer confidence and helps make selectionsGreets customers promptly and determines needs quicklyPossesses detailed knowledge of product benefits and featuresDemonstrates product uses and operation and provides details about merchandise specifications, maintenance, care, delivery, and warrantiesAnswers questions about merchandise, the store, Aspen Skiing Company products and services and the resortKeeps clientele informed by notifying them of sales and future merchandise of potential interestUtilizes the company’s POS system to create or update customer profile records, process discounts and payments, administer exchanges and returns, provide change and receiptsObtains merchandise requested by customer or receives merchandise selected by customer and wraps or bags merchandise for customersCounts and balances tillsMaintains a clean work environment through folding merchandise on the retail floor and stockrooms.

Cleans dressing rooms of hangers and tags, and puts merchandise back in proper place after each use of the dressing room and cleans shelves, counters, fixtures or tables and helps with opening and closing cleaning dutiesCollaborates with other team members to keep the sales floor area clean and organized at all timesStocks shelves, counters, fixtures or tables with merchandiseAssists in maintaining the back stock roomQualificationsKnowledge of United States currency requiredComputer proficiency requiredWritten and speaking fluency in English requiredHigh School diploma or equivalent preferred, but not requiredPrevious customer service or retail sales experience preferred, but not requiredBi-lingual language skills (Spanish, Portuguese, French or others) preferredFor Alpine stores:o Prior retail selling experience and product knowledge of skis, boots, bindings and other ski hard goods equipment preferredo Boot fitting experience a plusFor Snowboard stores:o Prior retail selling experience and product knowledge of snowboards, boots, bindings and other snowboard hard goods equipment preferredAdditional InformationSupervision Given and ReceivedSupervision given: This position has no supervisory responsibilities.Supervision received: Works under direct supervision of the Store Manager.

Tasks are assigned according to specific procedures, and work is checked frequently.

Instruction, advice and assistance are readily available.Work Environment and Physical DemandsAbility to stand, walk or be on your feet for extended periods of time.

Kneeling and bending may be requiredRegularly work indoors with no adverse conditions.

Some positions require exposure to outdoor elements or a combination of both indoors and outdoors and may be required to walk on slippery and uneven surfacesMust be able to frequently lift, push or pull up to 25 lbs.

individually or with assistance (weight limits can vary according to position, but no more than 50 lbs.)The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This job description is designed to indicate the general nature and level of work.

It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.

Duties and responsibilities may change at any time with or without notice.Aspen Skiing Company / The Little Nell / Limelight Hotel is an equal opportunity employer.For an overview of Aspen Skiing Company’s benefits and other compensation visit aspensnowmass.Com/jobs/benefits