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Wawanesa Insurance: Inside Claims Representative I

Wawanesa Insurance

This is a Full-time position in Fort Collins, CO posted October 15, 2020.

Wawanesa Mutual Insurance is one of the largest property and casualty insurers in Canada with $3 billion in annual revenues and assets of more than $9 billion.

Wawanesa Mutual, founded in 1896 with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon, and Wawanesa Life, which distributes life insurance products and services throughout Canada.

With over 3,500 employees, Wawanesa proudly serves over two million policyholders through nine regional offices and 41 service offices in Canada and the United States.

Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience, advancement on a growing team.

Job Overview The contributes to Wawanesa’s goal of delivering an exceptional and consistent claims experience through the fair and equitable adjustment of small to moderate auto and/or property claims by means of telephone and written correspondence.

Location Position is open to working remote in California, Colorado, Nevada or Texas Schedule Monday Friday 11:30am 8:00pm PST and Saturdays 8:00am 4:30pm PST Split days off, including Sundays and one weekday (TBD) Job Responsibilities Provide exceptional customer service Interpret policy wordings, determine policy coverage and ensure appropriate reserving Evaluate relevant information from sources such as appraisers, third party adjusters, contractors and repair facilities in order to quantify losses Coordinate services with vendors and service providers Adjust claims from inception to completion in a proactive manner Maintain accurate records based on company standards and policies within the claims system Perform other duties as assigned Qualifications Effective customer service skills demonstrating empathy and concern for customer satisfaction Good communication skills, both written and oral Good investigative and analytical skills Good time management and organizational skills with the ability to prioritize work in a fast paced, changing environment Detail oriented with a critical degree of accuracy regarding data entry Good negotiation skills College/University degree is preferred Wawanesa General Insurance Company is an equal opportunity employer and is committed to a diverse workforce.

Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, color, religion, creed, sex/gender, sexual orientation, gender identity/expression, marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status.

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation to assist in the application process.

You may request reasonable accommodations by calling the Human Resources department at 858-874-5404 or emailing Human Resources at SD_human_resourceswawanesa.Com.

Nearest Major Market: Fort Collins Nearest Secondary Market: Loveland Wawanesa