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Associate Manager, 3PL Operations


This is a Full-time position in Boulder, CO posted March 31, 2021.

Role: Associate Manager, 3PL Operations (Weekends)Location: Boulder Co.

/ NYC / TXCome see what’s cookin’ at HelloFresh!*This is a full-time position focused on supporting weekend operations, work hours are Thursday to Monday 9AM to 6PM**This position is currently remote while health restrictions are in place, and will transition to in-office at one of the 3 locations listed above when restrictions lift at a future date, and will require 25-50% travelAt HelloFresh, we want to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch.

We have offices all over the world and we deliver delicious meals to millions of people.We are the industry leader in meal-kit subscription services and we’re growing all the time.

We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people.The HelloFresh team is diverse, high-performing, and international, and our work environment is an inspiring space where you can thrive as a result.We are looking to add an Associate Manager to our 3PL team!

As an Associate Manager, 3PL Operations, you will be an essential contributor to a high-performing operations team tasked with managing and growing HelloFresh’s 3PL and Co-Manufacturing Network.The right candidate for Associate Manager, 3PL Operations is a consummate multi-tasker, communicator, and problem-solver that’s ready to approach and overcome any hurdle in order to meet our customer promise.

We’re searching for self-motivated team-player who’s ready to roll up their sleeves and help take our 3PL program to the next level!You will…
● You will support day to day tactical work streams such as, managing order volume adjustments, ensuring daily SOPs are tracked and executed, supporting leadership with any necessary adjustments to support production, as well as facilitating crossdepartmental communications.
● Work directly (both in person and remotely) with our 3PL partners to build new processes, leap over obstacles with grace, and identify opportunities for continuous improvement throughout the 3PL network.

● Travel to our 3PL partners’ facilities and provide direct-support for their operations at the shop-floor level; deepening the partnership and sharpening their execution.
● Ensure continuous improvement to safety, quality, cost, and delivery while growing and expanding capabilities within our 3PL vendor network
● Drive a customer-focused environment committed to delivering the highest quality product to our customers.You are…
● Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions, exercising exceptional judgement, and taking calculated risks
● Entrepreneurial in Spirit: you have vision, passion and imagination; you are not afraid to ask ‘what if’ and constantly challenge the status quo
● Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
● Analytical: data is your friend; you’re able to translate numbers into action and pave the way for efficiency
● Team-oriented: you have a track record of leading cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
● Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solve complex problems while thinking in terms of contingency plans
● Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to noneAt a minimum, you have…
● Bachelor’s degree and 2+ years supporting or managing fulfillment & production operations in e-commerce, food, beverage, or perishables, manufacturing or distribution.

● Excitement for working in an environment with a high level of ambiguity and change
● Previous experience background in Operations and Vendor Management
● Efficient Microsoft Office (Excel, Word, Power Point) and Google app (Gmail, drive, sheets, etc.)
● A collaborative, team-oriented communication style that remains cool and diplomatic under pressure.
● Willing and available to travel 25-50% of the time, depending on needs of the business and travel restrictions.
● Willing and available to work weekends and/or night shifts when needed, subject to needs of the business.
● This is a full-time position focused on weekend operations, work hours are Thursday to Monday 9AM to 6PMYou’ll get…
● Competitive Salary & 401k company match that vests immediately upon participation
● Generous parental leave of 16 weeks & PTO policy, as well as paid holidays off
● $0 monthly premium and other flexible health plans
● Amazing discounts, including up to 75% off HelloFresh subscription
● Emergency child and adult care services
● Snacks & monthly catered lunches
● Collaborative, dynamic work environment within a fast-paced, mission-driven company