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Services Product Manager

SUEZ - Water Technologies & Solutions

This is a Full-time position in Boulder, CO posted March 31, 2021.

nn What will you be doing?

nn nnThe Services Product Manager has an over-arching objective to create profitable growth for our service business. Guided by the company strategic plan, the Services Product Manager leads the service product planning and execution through the lifecycle management of each service market offering. This role gathers and prioritizes market requirements from customers and understands our competitors to be able to define service offerings across Life Science, Industrial and Environmental markets. nn nnProducts to be managed include all services related to our instruments and accessories. nn nnThe position reports directly to the Aftermarket Product Manager and indirectly to the Global Services Leader and will be located in Boulder, Colorado, USA.nn nn Primary Responsibilities:             nn nnDrive the profitable growth of Analytical Instruments’ services product line.nn nnTravel to existing and potential customer locations globally to conduct market research to develop an in-depth, real-world understanding of the applications where SUEZ total organic carbon (TOC) and biodetection instruments and instrument data are used and how services are performed. Use this voice of customer (VOC) information to drive the development of differentiated services that customers value.

nn nnIdentify new areas of profitable growth by segmenting the market and identifying key market targets. Using this segmentation, identify and prioritize competitive market offerings, service delivery models, pricing structures and sales channels to maximize sales revenue and profitability.nn nnWork closely with Sales, Product Management, Applications Engineering, and Service Management to support commercial opportunities and execute action plans.

nn nnComply with all company policies including Quality and Environment, Health and Safety.nn nn Job Requirements nn Bachelor Degree in chemistry, engineering, computer science, life sciences or a related field Able to analyze the financial performance of the product line Minimum of 5 years professional experience in a service or product management related role Outstanding leader, communicator, collaborator and advocate for the customer Outstanding judgement, analytical and critical thinking skills Fluent in the use of Microsoft Office software, including MS Word, PowerPoint, and Excel nn Useful Skills and Experience nn Three or more years progressive product management experience Experience with digital data solutions, including communications, software, data security, digital architecture, or cloud-based solutions Experience working in Life Science, Industrial or Environmental industries and/or for an analytical instrumentation company Working knowledge of applicable industry standards and regulations Experience working in a service organization Master of Business Administration nn ELIGIBILITY REQUIREMENTS: nn nnAbility and willingness to travel globally up to 30% of the time as COVID restrictions allow.nn Applicant must be eligible to work in the United States.

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