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Technical Solutions Manager

Advantage Resourcing

This is a Full-time position in Fort Collins, CO posted September 20, 2021.

Contract

M-F, business
Fort Collins, CO

Our client is seeking motivated candidates with a passion for creating user-centered services experiences for our clients next-generation support and services engagement platform. As part of the Digital Customer Experience program, you will help accelerate the transformation of services, building easy-to-use and delightful engagements across a wide range of self-service and automation capabilities. We are an agile team and use a lean approach to design, where we validate product ideas with users early and often.

The Technical Solution Manager will lead the definition and delivery of solutions that provide foundational capabilities that will be leveraged by multiple development teams. This includes solution areas such as Containerization, Performance, Security, Continuous Deliver Pipeline and Infrastructure aaS.

Responsibilities
• Independently lead and drive a 12+ month roadmap for key enabling technology solution areas
• Synthesize solution requirements from intimate software development as well as business and industry acumen
• Work closely with architects and technical leads to identify cross solution improvement areas
• Document and champion the business value and time criticality of identified investment areas
• Drive epic definition and prioritization of associated work

Education and Experience
• 3 years’ experience working in DevOps software development.
• Scaled agile software development experience a plus.
• 2 years’ Epic and Feature definition and backlog management experience
• 2 years business analysis or product management experience
• Technical understanding and knowledge of digital support and service industry desired
• Bachelor’s degree or equivalent in computer science, engineering or related field of study.

Knowledge and Skills
• Excellent communication skills with a strong ability to simplify technical complexity
• Ability to quickly establish credibility and rapport with a broad set of constituencies, from developer to    

    SVP.
• Extensive team skills in and international setting with the ability to cross functionally drive/influence   

   work through others for complex, ambiguous projects.

  • SAFe DevOps knowledge, Product Management experience, Excellent communication skills
  • A high degree of adaptability and flexibility to excel in a dynamic, fast-paced environment.

About Advantage Resourcing

Advantage Resourcing is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Resourcing is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.