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Vice President, Risk Management


This is a Full-time position in Loveland, CO posted September 14, 2021.

Responsible for overall leadership, strategy, and management of the Company’s global insurance programs, captive insurance company, and Risk Management Department.

Ensures that Crowley is optimally protected from the risk of doing business and within the Company’s risk tolerance and risk appetite.

GENERAL RESPONSIBILITIES: Agent for change to critically evaluate Crowley’s insurance programs, department structure, and overall risk management function to best respond to the company’s evolving operational and contractual risks, providing practical, solution-oriented risk advice and insurance-based and alternative risk solutions, while maximizing available resources at the most efficient cost.

Program design and structure: Guide and deploy risk management strategy and resources to create a strategic advantage for the Company and its constituent business units.

Manage and direct Crowley’s Risk Management strategy and function, including the structuring, negotiation, purchase, management, and claims management of over 50 insurance programs annually, with annual premiums and retained claims in excess of $20M and $15M, respectively, an administration budget of $4M, and approximately 30 Risk Management Department team members.

Analyze Crowley’s historical insurance losses and current and anticipated exposures against industry and broker benchmarking information to determine optimal insurance program structure and design, including coverage breadth and policy language, appropriateness of program limits and deductibles/retentions, relative cost/benefit of insurance and capacity availability, and Company regulatory, legal, and contractual requirements.

Collaborate with Risk Accounting to identify and budget/forecast the cost of insurable risk in compliance with financial planning/reporting policies and requirements.

Team leadership: Provide ultimate oversight of Claims and Insurance Placement and Administration teams, as well as indirect oversight of Risk Accounting team.

Serve as primary point of contact for internal customers.

Monitor and assess insurance market conditions, and insurer financial strength, underwriting and claims expertise, service performance, and reputation and proactively manage relationships with and services provided by insurers, brokers, TPAs, and other third-party service providers.

Partner with other Crowley teams to create and maintain a cohesive, aligned enterprise approach to ERM, safety, loss prevention, and insurance functions, including maximizing utility of the Company’s Risk Management Information System (“RMIS”) for the benefit of the Risk Management Department and the enterprise.

Subject matter expertise: Understand, evaluate, and determine relative utility of new insurance products.

Advise senior management on existing and emerging exposures and offer solutions to mitigate these risks within Company risk tolerance and appetite.

Oversee management of the Company’s captive with an eye to developing new and/or different captive strategies and opportunities.

Qualifications EDUCATION: Bachelors degree required, preferably in finance or business; MBA and/or JD preferred.

EXPERIENCE: 10 or more years in risk management and insurance required; strong expertise and underwriting, risk management and/or brokerage experience in marine and trucking risk preferred, including related industry knowledge.

Strong understanding and experience in maximizing RMIS system(s) and captive management preferred.

Must have a high level of technical expertise in a wide variety of risk exposures and related insurance, including marine (P&I, H&M, etc.), trucking, worker’s compensation (including USL&H), professional liability, property, management liabilities, and cargo, among others.

TECHNICAL PROFICIENCY: Proficient in Microsoft Office 365 products, including Excel, Outlook, and Word.

COMPETENCIES: The successful candidate will possess exceptional leadership and communication skills, be able to build and maintain a network of internal and external alliances and possess a broad-based operational perspective and deep industry knowledge.

Strategic mindset with proven negotiating and management skills.

Ability to demonstrate proven experience developing, improving, and streamlining processes to meet established goals and objectives.

Ability to effectively manage projects that may vary in nature and scope.

OTHER: Chartered Property Casualty Underwriter (CPCU), Certified Risk Manager (CRM), Associate in Risk Management (ARM), Associate in Marine Insurance Management (AMIM) designation(s) preferred.

JOB SCOPE: Position impacts entire organization.